Posts Tagged "Online Reviews"


Online Reviews = Nightmare? – Part III

How To Respond To Some Of The Most Challenging Reviews? By now, consistently responding to online reviews should be a standard procedure nailed down by your marketing department, don’t you think? But while many hoteliers are adept of handling in-person

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Online Reviews = Nightmare? – Part I

Let’s face it, in today’s age of real-time information, consumers absolutely love to be heard offline and online, right? They have absolutely no reservation in sharing their thoughts, checking other reviews and suggestions, and commenting on posts across a multitude

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