Posts Tagged "Online Reputation"
Online Reviews = Nightmare? – Part II
Best Practices 1. Honesty Is Always The Best Policy Be completely honest when engaging with guests who have manifested negative reviews, and don’t try to make it look like you’re actually the victim. Stand by your mistakes and deal with
Online Reviews = Nightmare? – Part I
Let’s face it, in today’s age of real-time information, consumers absolutely love to be heard offline and online, right? They have absolutely no reservation in sharing their thoughts, checking other reviews and suggestions, and commenting on posts across a multitude
Millennials? The Time Is Now! – Part II
So how does one reach and influence their travel decisions? 1. By Being Authentic If your message remotely resonates like typical advertising, you’re out. An honest approach will be the way to go, so instead of “hiding” your flaws, try
Hotel Marketing Trends for 2016 – Part III
11. Tailormade Emails Get personal with emails! Personalizing email content can lift conversions rates by as much as 12% [Choi, 2015]. People act twice as fast if they are asked to do something and their name appears on it. 12.
